Terms and conditions

These terms apply when you use gearheadsgift.shop or buy products from Gearheads Gifts. By using the website or placing an order, you agree to these terms. Our Privacy Policy describes how we handle personal information.

Website access and personal use

You can browse the store without an account. Some services may require you to sign in. If you use an account, keep your login details confidential. Use this website only for lawful purposes. You may print or download a copy of store material for your personal use. Keep the material intact and obtain our written permission before reproducing it for other purposes, unless the law permits that use.

Website availability

We work to keep the store available. Maintenance, updates and technical problems may interrupt access. Where possible, we’ll give advance notice of planned interruptions.

Reviews and other submissions

If you submit a product review, photo or other content for publication, you give Gearheads Gifts permission to reproduce, display and share it in connection with the store and its products. Submit only material you have the right to share. Keep private, confidential and sensitive personal information out of public submissions. Do not submit unlawful, abusive or defamatory content, material that infringes another person’s rights, or files containing malicious code. We may remove such material and will cooperate with authorities when the law requires it.

Links to other websites

Third-party websites have their own terms and privacy practices. A link on our site does not imply endorsement. When linking to our store, describe your relationship with Gearheads Gifts accurately and obtain written permission before suggesting that we endorse you.

Website information and liability

We aim to keep product and website information accurate and current. We provide website content as available. To the extent permitted by law, Gearheads Gifts disclaims warranties about uninterrupted access or the accuracy of general website information and is not liable for losses caused by use of that information. These terms preserve any warranty, remedy or liability that applicable law does not allow us to exclude.

Orders, fulfillment and shipping

Review the item, shipping destination, price and charges shown at checkout before placing your order. Fulfillment and delivery may involve suppliers, shipping partners and carriers. Contact Gearheads Gifts with questions about the status of your order.

Standard delivery may take up to 30 days from the purchase date. Tracking updates may take several business days to appear. If we cannot ship by the promised deadline, we’ll notify you of the delay and give you the choice to accept a revised shipping date or cancel for a full refund as applicable law requires.

Cancellations, returns and refunds

To cancel before dispatch, email gearheadgifts@gmail.com with your order number. After delivery, we offer free 30-day returns. Contact us before sending a model back so we can give you the correct return address.

After inspecting a returned item, we’ll notify you of our decision. We issue approved refunds to your original payment method within 14 days of confirming receipt of the returned goods or a valid cancellation, or sooner where required by law. Your bank or payment provider may take another 7–10 business days to post the refund. The return policy also explains how to report a damaged, defective or incorrect item.

Governing law and your rights

These terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to conflict-of-law rules. Where applicable law permits, the state and federal courts located in Virginia have exclusive jurisdiction over disputes under these terms. You retain the mandatory consumer rights and forum protections that apply where you live.

Contact

For questions about these terms or an order, email Gearheads Gifts at gearheadgifts@gmail.com.