Free 30-day returns

We offer free 30-day returns from the date of delivery. Please return your model in its original condition with the accessories that came with it.

Start a return

1. Email gearheadgifts@gmail.com within 30 days after delivery. Include your order number and the item you want to return.
2. Wait for our reply. We’ll confirm where to send your return.
3. Pack the model and its included accessories securely, then send them using the instructions we provide.

Your refund

After we receive and inspect the return, we’ll tell you whether it’s approved. For an approved return, we issue the refund to your original payment method for the amount you paid. We issue it within 14 days after we confirm receipt of the returned goods. Your bank or payment provider may take another 7–10 business days to post the credit.

Damaged, defective or incorrect items

Email gearheadgifts@gmail.com as soon as you notice the problem. Include your order number and a description of the issue. Photos can help us identify what went wrong. We’ll arrange a free replacement or a refund.

Cancel before shipment

To cancel an order before dispatch, email us with your order number. We issue an approved cancellation refund to your original payment method within 14 days of confirming the cancellation, or sooner if the law requires it. If the order has already shipped, you can request a return after delivery.

You retain all mandatory consumer rights that apply to your purchase.